FAQS

Frequently Asked Questions

1. Does Zarosh Jewel deal with gold jewellery?

No, Zarosh Jewel deals with premium quality artificial jewellery that offers luxury at an affordable cost.

2. Do you offer delivery all around Pakistan?

Yes, we deliver all over Pakistan within 2–7 working days, depending on your location.

3. Would you like to order a piece of custom jewellery?

Currently, we sell ready-made collections. You can choose from our wide range of styles to match your preferences.

4. Do you accept cash on delivery (COD)?

Yes, we offer the convenience of nationwide Cash on Delivery (COD) service.

5. How do I look after my jewellery?

Avoid contact with perfumes, sprays, water, and harsh chemicals. Keep your pieces dry to maintain shine and durability.

6. Does Zarosh Jewel jewellery pass the hypoallergenic test?

Most of our products are skin-friendly. However, if you have sensitive skin, please review the product description before ordering.

7. Do you provide wrapping?

Yes! Our products come in sophisticated and elegant packaging — perfect for gifting.

8. Does Zarosh Jewel have a return and exchange policy?

Our products are eligible for exchange within 3 days of delivery. However, we follow a strict no-refund and no-return policy.