Orvella Necklace Set | ZAROSH JEWEL

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

💎 Care Instructions – ZAROSH JEWEL Artificial Jewelry

Keep your ZAROSH JEWEL artificial jewelry shining bright and beautiful with simple care and attention. Every piece is handcrafted with a premium finish, designed to last longer when handled with love.

• Avoid Moisture & Chemicals: Always remove your jewelry before contact with water, perfumes, lotions, or sprays. Moisture can dull the polish and reduce its shine.
• Clean Gently After Use: After wearing, softly wipe your jewelry with a dry cotton or microfiber cloth to remove sweat, oils, and dust. This helps maintain its new-like sparkle.
• Store It Safely: Keep your jewelry in a soft pouch or airtight box when not in use. Store each piece separately to avoid tangling or scratches.
• Handle with Care: Artificial jewelry is delicate — avoid bending or dropping it to maintain its shape and polish.
• Avoid Harsh Cleaning Agents: Do not use soaps, detergents, or alcohol-based cleaners. A simple dry wipe keeps your artificial jewelry looking radiant.

✨ Pro Tip: Put on your ZAROSH JEWEL artificial jewelry after applying makeup or perfume to protect its shine and finish. With gentle care, your jewelry will continue to add elegance to every look for years to come.